Help Center
Questions? AuthTally's got answers
Everything you need to know about running votes and events with AuthTally.
General
What is AuthTally?
AuthTally is a voting and event platform for contests, competitions, awards, and audience-choice events, things like talent shows, dance recitals, school contests, car shows, and workplace competitions. Organizers create an event, add entries, and share a single QR code or link for people to vote.
Who is AuthTally for?
Anyone running an event where a group of people needs to vote on entries: schools, event organizers, clubs, studios, and businesses running contests or award ceremonies.
Do voters need to create an account or download an app?
No. AuthTally runs entirely in the browser. Voters scan a QR code or open a link, vote, and that's it. No app download, no account required (unless the organizer turns on email or password verification).
Does it work on mobile?
Yes, the voting page is designed to be used on a phone, since that's how most voters will access it, by scanning a QR code at the event.
Voting & Results
How does voting actually work?
The organizer creates the event, adds entries (with names, photos, and descriptions), and generates a QR code and link. Voters scan or click it, select their choice(s), and submit. No login needed unless the organizer requires one.
Can people vote more than once?
Organizers choose a voter verification method: fully anonymous, a shared 6-digit event password, or email verification (a one-time code sent to each voter's inbox) to prevent duplicate voting.
Can I control when voting is open?
Yes. Organizers can set a voting window (start and end time) so voting only opens and closes automatically during that period.
Can I hide the results until voting is over?
Yes. Organizers choose how results are shown: kept fully private, revealed only after voting closes (a "reveal moment"), or shown live during voting. Live & partial-live options are Plus/Pro features
Can voters see a live leaderboard while voting is happening?
That depends on the event's plan. Live and top-3 leaderboards are Plus/Pro features.
Can I organize entries into categories?
Yes. Events can run as a single contest, multiple categories (e.g. "Best Costume," "Best Performance"), or a competitor mode where one person/team has entries across several categories.
Can people submit their own entries instead of me adding them?
Yes. Organizers can turn on a public entry submission form and share a link, then review and approve submissions before they go live in the contest.
Entries & Media
Can I add photos to entries?
Yes. Entries, categories, and events can all include photos. Images are automatically compressed and optimized (including iPhone HEIC photos) so pages load quickly for voters even on mobile data.
Is there a limit to how many entries I can add?
Free events have an entry limit; paid tiers raise or remove that limit. Check the Pricing page for exact numbers.
Pricing
Is AuthTally free to use?
Yes. There's a free tier for smaller events. Paid tiers unlock more entries and features like live public leaderboards and customizable voting pages for larger or more public events.
Do I have to subscribe monthly?
No. AuthTally is pay-per-event, not a subscription. You pay once for the specific event that needs more than the free tier offers, not a recurring monthly fee.
How many free events can I run?
Every account gets 2 free events at no cost, so you can try AuthTally before paying for anything.
What happens to my results after the event is over?
Nothing. There's no ongoing subscription, so your event and its results stay accessible in your dashboard afterward.
Can I get a refund?
Yes, refunds are available on paid tier purchases. Just submit a request from the settings page with a reasonable explanation, and it'll be taken care of.
Privacy & Data
Is voter information kept private?
Voters aren't required to create accounts, and any verification info collected (like email for duplicate-vote prevention) is used only to secure the vote for that event.
Can I delete my account and data?
Yes. Organizers can permanently delete their account and all associated events, entries, and images from their settings.